Background

Just like SMARTIDIOM, MyManagement is situated in Leiria. Born from the union of several independent consultants, it’s a consulting firm that offers a wide range of services in the areas of Global, Financial and Internationalization Management, adapted to the needs of each client, in a comprehensive mindset, betting on ethical and social responsibility values. Associated to several confederations, chambers of commerce and national and international institutes, its aim is to be a reliable reference on the market, recognised by its clients.

Challenge

SMARTIDIOM was chosen by MyManagement to conduct the translation and review process of an important legal document, having submitted a specific request: the target language had to be in Cameroon French. Being the case of a linguistic variant that’s normally hardly used, the first difficulty was related to the possible lack of resources. SMARTIDIOM wanted to surprise MyManagement in a positive way and knew it could accomplish that goal if it chose its best professionals, preferably ones who resided in the country of destination therefore capable of presenting an excellent final result. On the other hand, in the case of a legal document to be used in Cameroonian territory, it was essential that the legal validity of same be ensured. The particularities of the legal lexicon and the terminological difficulties within the scope of institutional translation and national legislation didn’t make this project seem, at all, easier. But, indeed, rather complex.

Solution

Shortly after the project was awarded, SMARTIDIOM’s project manager and human resources department worked together to find native professionals who could respond to this request. After a careful evaluation of the professionals included in the database, the most appropriate resources were selected and were asked to give special attention to the terminology of the Cameroon, one they knew well, so that the text in question was valid in that country. Although the selection process of the professionals to be used is always quite strict, in this project, given its legal nature, it proved essential to ensure that the professionals chosen had extensive experience in this area of expertise. After receiving the translation reviewed by two native professionals, a final quality check was made by the dedicated project manager to ensure that the work to be delivered corresponded to the standards required with regard to terminology, formatting and the client’s instructions.

Results

By being able to offer its clients language solutions in over 100 languages, SMARTIDIOM proved to be up to the challenge, using two of its best foreign professionals, natives in the target language. Accessing a database with a wide range of tested, approved and specialized native professionals, the swift handling of MyManagement’s request was ensured, in a language combination that is less common.

“In addition to an excellent job performed by SMARTIDIOM, MyManagement has to point out the professionalism, the experience, the team, the effectiveness, the efficiency and the strict compliance with deadlines for the execution of the project as factors of excellence and that made SMARTIDIOM stand out from any other company. We are very pleased with all the projects that were awarded to the company, so this is a future reference and a recommendation for our partners.”

Rita Filipe, COO

MyManagement

About SMARTIDIOM

Founded in 2012, SMARTIDIOM offers innovative multilingual services, helping global organisations and brands to grow and achieve international success. Our solutions include technical translation, technical writing, website and software localisation, software and hardware testing, copywriting, transcreation (creative translation for marketing and advertising), subtitling, interpreting, narration and audio/video transcription. Actively present in 25 countries, SMARTIDIOM partners with clients from a wide variety of industries, including Marketing and Advertising, IT and Software, Telecommunications, Construction, Energy and the Environment.