Mission and culture
We want to impact people and businesses
We invest in a distinctive corporate culture that promotes relationships based on trust, transparency and integrity with all our stakeholders.
With an active presence in 37 countries and a triple certification under ISO 9001, ISO 17100 and ISO 18587 regulations, SMARTIDIOM is one of the TOP 20 Happiest Companies in Portugal, according to the Happiness Works ranking.
What drives us
Our mission
Everything we do at SMARTIDIOM is driven by the belief that we are impacting others through our example.
How?
🔑 By being the best company possible for our employees.
🔑 By earning the unbreakable loyalty of our clients.
🔑 By inspiring the world to consistently excel.
Our vision
To foster in people’s minds and hearts an extraordinary vision
of the world that inspires them to fulfil their purpose and to make their dreams come true.
We are the values we share
SMARTIDIOM’s culture stems from the attitudes we choose on a daily basis. These are the principles that steer our course and define who we are as a team:
Results come first
We work relentlessly to find new approaches to growing our business and, in doing so, we guarantee the best for our people.
Integrity is at the root of who we are.
We set an example and do what is right, even when there is no one watching.
We always deliver our best.
We are rigorous and demanding with our work to be able to provide a “Wow” experience to all our stakeholders.
We have the best people.
We aspire to be the most outstanding company possible, and to achieve this, we need the best people by our side.
We place ourselves in the other person's shoes.
We take the initiative to be at the forefront of operations and we work better in collaboration. We give our best in everything
we do and communicate with each other in an upfront and resolute manner.
We nurture a positive global mindset.
We are empathic, we cherish our achievements and we celebrate our victories.
We are relentlessly evolving.
We are bold, we advocate change and we take risks in order to make an impact and inspire others.
We are confident in ourselves and remain humble.
We treat others with respect, even when we disagree with them. We hold ourselves accountable for our actions, accept our faults and apologise.
At SMARTIDIOM, we do not merely perform. We dream big, we reach for the stars! It has been a long time since we became allies in a mission of personal and professional growth. We set ourselves goals that seem massive, impossible, without worrying about how we are going to achieve them. If there is one thing that defines SMARTIDIOM, it is this wonderful yearning to always want more.
Carla Gaspar
CEO/CVO of the SMARTIDIOM Group