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SMARTIDIOM

HEALTH

The regulator reads every word.
We write every one for them.

That's why every page leaves us audit-ready: who translated, who reviewed, which terminology, which version. Full traceability across MDR, IVDR, EMA and Infarmed, from trial protocol to the leaflet the patient reads.

ISO 9001 · 17100 · 1858737 countries served98%+ on-time delivery<0.02% post-delivery revision rate
MDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPRMDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPRMDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPRMDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPRMDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPRMDR · IVDREMA · QRDFDAANVISAInfarmedICH-GCPISO 9001 · 17100 · 18587GDPR
They trust us in this sector
SandozOmnicals PharmaPhageconVelvet MedMaxdata HealthcareKlivonAndreia HigicolNUXE ParisEuropean Respiratory SocietyFMUPCentro Hospitalar de LeiriaOwlpharma ConsultingHopeCareCNECVWellhubNoocityEscola Superior de Enfermagem de Coimbra

Challenges we help you overcome, every day

What we translate in this sector

01

Regulatory & legal

  • Regulatory submissions (MDR, IVDR, EMA, ANVISA)
  • CTD/eCTD dossiers and variations
  • SmPC, labelling and QRD templates
  • Responses to requests for information
02

Technical & quality

  • GMP SOPs and manufacturing procedures
  • Process validation reports
  • Certificates of analysis
  • Pharmacovigilance documentation (PSUR)
03

Clinical & patient

  • Instructions for use (IFU) and patient leaflets
  • Clinical trial documentation
  • Medical device labelling and packaging
Does your content need more than translation? Explore our specialised human translation and independent LQA services.
See services →

How we take your content to compliance

Regulatory analysis, medical specialists, validated terminology and a dossier ready for the auditor.

1
Regulatory analysis

Target markets, risk class, MDR/IVDR/EMA requirements and submission deadlines

2
Specialised translation

Native linguists from the medical and pharmaceutical fields, with your glossary

3
Verified terminology

EDQM and MedDRA applied and verified; consistency across the dossier's documents

4
Review + back-translation

Independent second specialist; back-translation for safety-critical content

Audit-ready dossier

Consolidated LQA and full traceability: who translated, who reviewed, which version

CASE STUDY
Life Sciences & Pharmaceuticals CLIENT: Portuguese pharmaceutical company · INFARMED · EMA · COMPLETED ✓

450,000 words. 3 markets. 18 days. No delays

A Portuguese pharmaceutical company needed the impossible for a submission. We delivered an hour early.

01

Analysis and planning: risk mapping and priorities per document, target markets and language pairs

02

Specialised native teams working in parallel, with a single validated glossary and shared translation memories

03

Independent review plus consolidated LQA by the Quality Manager, with full traceability

“What impressed us most was the calm and confidence they conveyed throughout the whole process.”Head of Regulatory Affairs · Portuguese pharmaceutical company
Read the full case study →
Results
0translation non-conformities
0.012%post-delivery revision rate (54 adjustments in 450k)
18 daysfor 450,000 words across 3 markets

Awards & certifications

ISO 9001 Bureau Veritas ISO 17100 Bureau Veritas ISO 18587 Bureau Veritas Scoring Top 5% Best SMEs in Portugal 2025 · 5th consecutive year Scoring Top 10 Best SMEs in the Sector · 2nd consecutive year Slator 2024 Boutique Language Service Provider Index Happiness Works · Happy Company 2024

Frequently asked questions

Q1How do you ensure MDR/IVDR compliance and full traceability?
We use documented, auditable workflows with change control, version-controlled documents and review by in-country experts. Every file carries an audit trail (who, when, which changes) and LQA scores, with CAPA actions whenever needed.
Q2Do you offer back-translation for safety-critical content?
Yes. Back-translation is performed by two linguists, with reconciliation notes and divergence analysis. Any semantic deviation is flagged and the approved wording is recorded in the term bases for future updates.
Q3How do you keep patient data secure?
GDPR-compliant processing, encrypted transfer, least-privilege access, teams bound by confidentiality agreements and no use of public machine translation. Data residency options are available on request.

Want to book a meeting?

Work with a translation agency certified to ISO 9001, 17100 and 18587.
Héber Cruz
Héber Cruz
Leiria
Tiago Cruz
Tiago Cruz
Porto