Privacy Policy

Collection and Use of Personal Information

The personal information mentioned herein refers to information that can be used to identify or contact an individual, such as: name, telephone number, address, email address, contact preferences, and bank information.

Other types of information may be collected, specifically information about the lifestyle and preferences of the services they use, such as the services subscribed, updates and notifications. These may also be used to send commercial information about SMARTIDIOM’s products or services. Personal information may be used for internal purposes, such as data audits and analysis, to improve services and for communication with the Customers.

Any personal information you provide are not shared or handled by third parties. Should SMARTIDIOM sub-contract third parties that may handle the information, they shall be obliged to maintain the confidentiality of the information and are prohibited from using the information for other purposes.

SMARTIDIOM may reveal the personal information if required to do so by law. The User may access their personal information on the website and request its update or removal, under the terms of the applicable legislation, by sending a request to: SMARTIDIOM, Lda. – Aldeamento Santa Clara, Rua da Carvalha No. 570, 2400-441 Leiria. Updates or removal of the information are carried out within 5 working days.

If the User chooses to delete their information, they lose access to all the features available on the website.

Data Security

SMARTIDIOM uses a set of internal technologies and procedures to protect the User’s privacy, preventing any unauthorised use and/or disclosure of their personal information. The information is stored in secure databases, hosted on services with limited access in controlled facilities.

SMARTIDIOM is not liable for any security breaches in communication and does not assume any liability for any undue use of the User’s information by third parties. The Customer is liable for the information sent to the website, and SMARTIDIOM cannot be held liable for damage caused by its use.


Cookies are small text files that, after being installed on a computer’s hard drives by a web page server, store information about the User. By collecting IP addresses, it is possible to identify the User and provide personal information about them.

The use of cookies makes it easier to understand User behaviour, show which areas of the website are visited and make it possible to assess the effectiveness of advertisements and Internet searches. It is thus possible to customise the User’s preferences and make using its services easier.

You may limit or restrict the use of cookies through the options available on your web browser in the definitions or tools options.

Responsible Entity

SMARTIDIOM, Lda., with headquarters at Aldeamento Santa Clara, Rua da Carvalha No. 570, 2400-441 Leiria, VAT number PT 510 300 251, share capital of €5,000.00, is the entity liable for handling the information included in the database. If the User wants to contact the Company, they can do so via the following means:

Address: Aldeamento Santa Clara, Rua da Carvalha n.º 570, 2400-441 Leiria

Phone: (+351) 244 832 015

Fax: (+351) 244 859 469