Privacy Policy

Scope and Responsibilities

SMARTIDIOM, Lda. (hereinafter SMARTIDIOM) provides Translation and Interpretation Services, as well as associated Value-Added services and is committed to protecting the privacy of the personal data it collects in the course of its activities. SMARTIDIOM’s commitment to data privacy has been enhanced with the entry into force of the General Data Protection Regulation (GDPR) on 25 May 2018.
Among other things, SMARTIDIOM’s Privacy Policy contains important information about the data that is collected, why it is collected and how it can be accessed.

Data Collection

Data is collected, processed and maintained by SMARTIDIOM (tax number 510 300 251), headquartered at Rua da Carvalha 570, 2400-441 Leiria, Portugal.
Please send all correspondence by email to
SMARTIDIOM gathers data, including personal data, in the following ways:
Business process;
General information requests;
Budget requests;
Event management (in person and/or online);
Recruitment or spontaneous application processes;
Consultation processes;
Training activities.

Depending on the nature of the interaction, and only when necessary, SMARTIDIOM may request some personal data, including name, email, address, telephone number, identification document number/tax number, date of birth, gender, nationality, academic qualifications, professional status and/or bank/payment details.

Why We Collect Data

SMARTIDIOM only collects and processes strictly necessary data, only in connection with the matter at hand, in accordance with the data owner’s consent and for legitimate purposes, such as:
Providing a suitable and targeted response to requests for information/proposal;
Communicating better with you on relevant matters as required, and only with the necessary frequency, according to the nature of your data and your personal preferences;
For business purposes, in particular, to obtain statistical data that will help us improve our performance;
Invoicing for services/products.

Whenever there is no specific legal obligation, personal data will be processed and stored by SMARTIDIOM only for as long as it is necessary to complete the defined task. The commercial relationship between SMARTIDIOM and the data owners is ongoing.
The period of time your data is retained may change significantly when used for scientific or statistical purposes, although SMARTIDIOM undertakes to apply appropriate retention and security measures.
As soon as the data is no longer required for the fulfilment of contractual or legal obligations, it will be erased or periodically deleted.

Sharing Data

SMARTIDIOM may share your personal data with third parties, ensuring that it will be used exclusively for the purposes set out.
When applicable, and for the purpose of carrying out the activities in which it is involved, SMARTIDIOM may share your information with organisations with which it has an operational partnership.

Data Protection Rights

You may exercise your rights, as set out in the GDPR, at any time, including your right to: information (articles 13 and 14), access (article 15), rectify mistakes (article 16), erase data (article 17), restrict processing (article 18), portability (article 20), object (article 21) and to lodge a complaint with a supervisory authority (article 77).
When the use of your personal data is based on consent, you have the right to withdraw this consent without compromising the validity of the data that has been processed up to that point.
For reasons of security and protection, you may be required to provide proof of identity should you request any information about your personal data in our possession.

Personal Data Security

We employ a range of appropriate security technologies and procedures to protect your personal data from unauthorised access, use or sharing; as well as database and information systems access and monitoring controls that employ security policies that are in line with information security best practices.

Changes to the Privacy Policy

This privacy policy may be updated whenever necessary.
We will alter the “updated” date whenever we make changes to this policy.
We recommend you periodically consult our privacy policy to keep informed about how SMARTIDIOM protects your personal data and to keep up to date with the information and your rights.

3 August 2018